I help companies understand their customer base, challenges and needs to build products that are relevant and engaging. Here you will find some highlights of my work history and earned certificates. If you would like to see my full employment history, check out my Resume.
Joining the operations team, I came up with and implemented process for onboarding new designers to the team, hand-off procedures, and offboarding of projects. Completing this goal came with prerequisites of course, we needed to clean up Figma and build guidelines on how files are structured, when teams can be created and how to organize projects in a universal fashion.
Through this process we discovered there were over 200 teams in Figma, but the entire organization consists of only 23 teams. I ran an internal campaign to bring the number of teams down, and we successfully brought it down to 80 teams.
Other side projects also included proposing processes for team members to contribute to the design system and ensuring components are updated and duplication is reduced. This involved the icon library where, we also cut down the number of icons by nearly half in the developers code, due to legacy icons,including sprites!
I worked with Matthew as a pilot partner on the eBay design org Figma standards and ways of working program. The goal was to create standards across the design org in how dozens of design and content teams used and worked within Figma. As a partner, I met with Matt and his team weekly to provide updates and feedback on the standards they were creating. His knowledge of design team and Figma processes at scale is extensive. He was able to help create a process that improved our team's organization, collaboration, and overall functionality. It helped our team and org to operate more efficiently, transparently, and collaboratively. It was apparent that his design skills, as well as his systems thinking and process leadership skills, are top-notch. Simply put, he talks the talk and walks the walk, and I would gladly welcome the chance to work with him again.
I was brought on to build out the application and design system for a new credential verification product that utilized blockchain and decentralization. Our goal was to create a better method for background checks, streamline the KYC process, and make it easy for anyone.
Through the iterative process, I worked closely with the Business Development team talking to clients and potential customers to understand their needs, how they work and the challenges they face. I organized workshops with the product management team and developers to ensure everyone was on the same page.
With my intern and a contractor, we designed the entire web and mobile experiences, built out the design systems with documentation and created a strategy for future projects.
At DBS Bank Singapore, I led the SME web and mobile design systems. A segment of the responsibilities included facilitation of workshops to promote cross-functional collaborations with Managing Directors, Product Managers and Developers. To help create this collaboration, I managed the project of our components on the design and developers library and built processes to distribute and bring adoption across the organization.
Our team evangelized accessibility standards and roadmap to meet the upcoming government requirements in both Singapore and Hong Kong.
I participated in a yearly project called "Done in a Day" where DBS Bank helps social enterprises with the business challenges they are currently facing. Alongside my colleague Xintian Zhang, we were awarded the Most Innovative Solution among participating teams.
As Design Standards governer for Institutional Banking products, Matt went beyond his core role in establishing and maintaining the design system and language. He has a strong passion for creative problem-solving, and proactively supported Product Designers in their project-specific challenges.
As a master of his craft, Matt would help Product Designers critically examine their design solutions by taking time to understand complex business and user contexts rather than giving generic recommendations.
Bridging hardware with software to create interactive components utilizing Arduino and the Raspberry Pi.
Building tools and managing server and tasks through automation with Python and regular expressions.
Product management, prioritization and agile workflow with projects and capstone challenges.